Professional IT Services For Your Business
Based in the heart of Derby, we provide flexible IT Support on the telephone, remotely or on site. In addition we provide a comprehensive range of IT services designed to help the IT challenges facing SMEs and large enterprises. Our remote diagnostics will often tell us you have a problem before you know. We make sure you are up and running as a matter of urgency.
All of our friendly engineers have great customer service skills as well as technical ability. We are proud to serve companies who have one or a thousand machines. Every customer faces different IT challenges, therefore CCS offer a wide range of IT products and flexible support services.
If your enterprise uses IT, we can help. Meet our support team.
RAPID SUPPORT
90% of IT issues are solved within 2 minutes. 93% of calls are resolved on first phone call
UK BASED
All of our friendly and highly experienced engineers are based in our Derby office
LONG STANDING
Complete Computer Solutions were established in 2008 and we haven’t lost a client since
We Look After You
We are very proud that since our establishment in 2008, to this day, we have never lost a customer.
THIS IS WHY:
The customers’ needs drive everything we do. Our customers are very loyal and we think our deep loyalty is the least they should gain in return.
The first is all things IT. Second is the challenges of running small and medium sized enterprises. The latter being as important as the first.
We never underestimate how important your IT infrastructure and data is to your business.
Why Choose CCS?
We have no tiered support system, all of our friendly team are experienced and fully trained so it is likely the first person you speak to will be able to resolve your issue.
Complete Computer Solutions deliver market leading IT services and IT support. Our products are constantly evolving to stay ahead of the changing world of IT, however we won’t give you a hard sell and products aren’t shoe horned in.
Our services are tailored to our clients needs, and we work with Linux, Windows and Mac OSX, not just Microsoft.
Every successful company needs to balance the aspirations of its customers, its workforce and its owners. We have achieved this balance.
Every aspect of our business is geared towards sustainable growth. We have no interest in short-sighted high margins but only long term business relationships that are both symbiotic and profitable.
Our technical engineers have an absolute wealth of IT knowledge. They love what they do and it shows. However, we understand that our success has come from technical knowledge blended with customer service.
If you call to report an emergency we will respond as such. We resolve over 96% of incoming calls within 5 minutes and at the first time of asking. Our IT Support is second to none.
We have a wealth of business IT knowledge however this is only half the story. The more we understand your company’s objectives and strategies, as well as your IT strategy the better we can assist.
This is why we offer Free IT audit and free 3 months IT support in Derby and surrounding areas, giving us an opportunity to learn about your business and for you to learn about our service.
As a large company that relies totally on IT to function we need a reliable, professional and prompt IT support service that reacts instantly to our needs. Complete Computer Solutions provides precisely that.